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How do you define the SOC 2 audit scope?  

Wesley Van Zyl

Wesley Van Zyl Answered

Senior Compliance Success Manager

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Defining the SOC 2 audit scope is a bit like setting up the game board before starting a board game. It’s all about laying out exactly what’s in play so everyone knows the rules and what’s at stake. In simpler terms, the SOC 2 audit scope outlines the boundaries of what will be assessed during the audit—basically, which internal controls and systems will be scrutinized to ensure they’re up to scratch in protecting customer data. Right, let’s get into it!

Defining the SOC 2 Audit Scope

Defining the SOC 2 audit scope involves several steps that help pinpoint exactly what will be covered. Here’s a breakdown:

  1. Choose the relevant Trust Service Criteria (TSC): The SOC 2 audit is based on the Trust Service Criteria (TSC), which are the standards used to evaluate your internal controls. There are five main TSC: security, availability, processing integrity, confidentiality, and privacy. Security is a given—it’s the basic criterion everyone has to include. After that, it’s about picking which other criteria fit your specific services. For instance, if your company is all about cloud computing, then security and availability are likely going to be central to your audit scope.
  2. Specify the services in scope: Next up, you need to identify which services are part of the audit. This means any service you provide that involves collecting, storing, processing, or transmitting sensitive data should be included. Think of it as drawing a map of all the places where your data lives. This might involve cloud computing, data hosting, or even managed IT services. Don’t forget about vendors or third-party providers—they might have access to your data, so their systems and practices need to be considered too.
  3. Outline policies, procedures, systems, and personnel: A thorough scope doesn’t just stop at services; it also includes the nitty-gritty details like policies and procedures. Policies are the rules you set for your organization—like how you handle vendor management or data privacy. Procedures are the step-by-step guides for specific actions, such as responding to incidents or fixing issues. Systems cover the tech side of things, like firewalls or access controls. And don’t overlook personnel; knowing who’s responsible for what in terms of security and compliance is crucial.

SOC 2 Type 1 vs. Type 2

When setting up your SOC 2 audit, you’ll need to decide between a SOC 2 Type 1 and Type 2. A SOC 2 Type 1 audit evaluates the description of your controls at a single point in time. It’s like taking a snapshot of your controls and saying, “This is how things are right now.” On the flip side, a SOC 2 Type 2 audit looks at the effectiveness of these controls over a period of time, usually six months. This type involves more extensive documentation and testing, as it shows how well your controls perform consistently.

Latest SOC 2 Revisions

The SOC 2 framework isn’t static; it evolves as technology and compliance needs change. The latest revisions from the American Institute of Certified Public Accountants (AICPA) include updates to the TSC and provide additional guidance on what should be included in the audit report. These updates aim to make the standards more comprehensive and relevant, ensuring that they meet the current needs of security and compliance.

Scope of Report Example

Let’s put this into perspective with an example. Imagine a company that provides cloud computing services. Their SOC 2 scope might look something like this:

  • Services: Cloud computing services, data hosting, and managed IT services.
  • Trust Service Criteria: Security, availability, and processing integrity.
  • Policies: Includes policies on vendor management, data privacy, and incident response.
  • Procedures: Covers incident response procedures, remediation steps, and access control protocols.
  • Systems: Encompasses cloud infrastructure, firewalls, and intrusion detection systems.
  • Personnel: Defines the roles and responsibilities of employees involved in maintaining security and compliance.

Benefits of a Comprehensive SOC 2 Scope

A well-defined SOC 2 scope has some real perks. For starters, it builds trust with customers by showing that you’re committed to protecting their data. It also strengthens relationships with vendors and partners by making sure everyone is on the same page about security controls. Plus, it helps manage risks by ensuring that you’ve got all the right controls in place.

Challenges in Defining the SOC 2 Scope

That said, defining the SOC 2 scope isn’t without its challenges. One common pitfall is focusing only on aspects that highlight your strengths, which can lead to a scope that’s too narrow and doesn’t give clients the full picture. On the other hand, an overly broad scope can waste resources and might overlook some critical security risks. The key is to find a balance—include everything necessary without getting bogged down in unnecessary details.

Conclusion

To sum it up, nailing down your SOC 2 audit scope is all about drawing clear lines on what gets checked. Pick the right Trust Service Criteria, spell out your services, policies, procedures, systems, and who’s in charge. Whether you go for SOC 2 Type 1 or Type 2, keep tabs on updates, and craft a solid scope to earn trust, foster stronger partnerships, and handle risks like a pro.

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