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AUSTRALIAN SAAS COMPANY, VSURE, GETS ISO 27001 CERTIFIED IN 2 WEEKS

vSure offers Australian employers seamless compliance by streamlining the initial work rights check for all staff and automating the monitoring of temporary visas. vSure also offers software developers a modern, RESTful API for checking visas.

matt paff

Matt Paff

 

Managing Director at vSure

“2 weeks before our stage 2 audit we decided to partner with Scytale and it was the best decision we could have made. Exceptional service and support – not just another software.”

THE CHALLENGES

  • Sensitive Data Handling: vSure manages a lot of personal identifiable information (PII) like passports and birth certificates, making cybersecurity a top priority.
  • Clients’ Strict Security Demands: vSure works with many big brands, like UNIQLO and ALDI, who have rigorous security expectations.
  • Client Security Reviews: vSure faced a high volume of client requests to review and verify their cybersecurity processes, each involving detailed responses to complex questionnaires. This consumed significant time and resources.
  • ISO 27001 Misconception: Matt initially believed that engaging with ISO accreditations would be straightforward, given that their customers were already reviewing their processes and they had various controls in place, but quickly realized ISO audit preparation was going to be a totally different ball game.
  • Manual Workload Concerns: The shock of the first audit made it clear to Matt and his team that they needed expert guidance. While they considered hiring an external consultant, they were put off by the prospect of managing additional manual workloads with Excel spreadsheets.

THE SOLUTION

  • They also explored other leading compliance automation platforms, but it was Scytale’s service and support that made a lasting impression.
  • Faced with an audit just 14 days away, Matt was impressed by Scytale’s confident response: "We can do it!"
  • Scytale integrated with vSure’s systems making automated evidence collection possible to save Matt and his team from the tedious manual work he dreaded. Scytale also provided vSure with auditor-approved policies tailored to their specific needs, ensuring that everything was in place and up to standard - ISO standard.
  • Scytale’s expert team worked closely with vSure, answering questions, providing guidance, and making sure that nothing was overlooked. In just 14 days, vSure was not only ready for the audit but fully confident in their overall security posture.
  • Scytale’s hands-on approach and automated solutions turned what could have been a stressful rush into a smooth and successful preparation.

KEY TAKEAWAYS

  • Successful Audit: vSure passed the ISO 27001 audit on the first try with no non-conformities.
  • Exceptional Support: Matt noted that Scytale’s expert compliance team were outstanding, providing exactly the support they needed and handling the process seamlessly.
  • Easy Platform, Easy Preparation: Matt appreciates that Scytale’s platform is perfectly aligned with the ISO audit format, making preparation straightforward and efficient.
  • Security Questionnaire Management: Scytale has taken over completing cybersecurity questionnaires for vSure, saving Matt and his team so much time and effort.

End results

  • Achieving ISO 27001 compliance has had immediate benefits for vSure. Two major enterprise deals that are in the pipeline would have been lost without the certification. vSure’s ISO accreditation has also significantly accelerated their sales cycles, which was crucial for enterprise-level sales.
  • Matt recognized that without ISO 27001, the barriers to entry for big customers would have been extremely difficult to overcome. With Scytale's support, vSure not only meets these challenges head-on but has emerged more secure and better positioned for future growth.
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