Peach Payments

Peach Payments Improves Continuous Compliance While Expanding Across Africa

Peach Payments is a fast-growing African payment solution provider operating across Kenya, Mauritius, South Africa, and soon West Africa. They provide enterprises with a complete toolkit to accept, manage, and disburse payments through point-of-sale, web, and mobile, delivering delightful payment experiences for merchants and customers alike.

Peach Payments maintains compliance with PCI DSS and GDPR, and is actively working towards achieving SOC 2 and ISO 27001 certifications with Scytale.

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Judy Winn
Judy Winn

Head of Information Security

“As we expand across Africa, Scytale has been key in helping us stay on top of regulatory requirements. The platform is scalable, flexible, and keeps us compliant as we grow.”

Challenges

Peach Payments, a leading payment service provider in Africa, faced challenges manually managing compliance across multiple frameworks, including PCI DSS, ISO 27001, SOC 2, and GDPR. Their processes became tedious during audit preparation, as they had to ensure all evidence was collected and cross-referenced.

Maintaining continuous compliance manually was the biggest challenge. Without automation, checking controls regularly meant tedious manual work. Collecting evidence for frameworks like SOC 2 and ISO 27001 requires constant digging, organizing, and linking.

Manual compliance was challenging as it scaled across multiple locations.

Solution

Peach Payments turned to Scytale to automate and streamline their compliance workflows. The platform’s key features included:

  • Control center: This feature helped track the health of their controls and prioritize tasks based on urgency, ensuring the team could focus on the most pressing issues first.
  • Automated evidence collection: The integration and automation of evidence collection for frameworks simplified the audit process, saving the team time and effort.
  • Trust Center: The Trust Center is something Peach Payments is actively working towards setting up, with the goal to enhance transparency with customers and partners by providing easy access to compliance documentation and certifications once implemented.

Scytale replaced the old manual system with a more efficient, integrated approach to maintain continuous compliance across frameworks.

Results

The integration of Scytale into Peach Payments’ compliance workflow had a significant positive impact:

  • Faster audit process: Automating evidence collection reduced audit prep time and streamlined the process, making it easier for auditors to access what they needed.
  • Less compliance overload: Automation and control monitoring improved evidence gathering, keeping compliance on track year-round.
  • Business growth and market trust: PCI DSS is a non-negotiable for Peach Payments to pursue further business opportunities and regulatory requirements in new African markets. The platform’s Trust Center will also help simplify third-party due diligence requests, providing transparency and building trust with partners and merchants.
  • Scalable expansion: Scytale supports Peach Payments’ growth into new African markets by ensuring compliance without adding extra administrative burden.

Why Peach Payments Chose Scytale

From Judy Winn’s experience at Peach Payments, the decision to go with Scytale came down to five key factors that every enterprise company should weigh when evaluating a compliance platform:

  1. Automated evidence collection: Scytale removed the burden of manual tasks like screenshots and cross-referencing, streamlining evidence collection across frameworks.
  2. Audit support: With evidence centralized and automatically linked to controls, Peach Payments cut down audit prep time.
  3. Control health monitoring: Ongoing visibility into control health allowed the team to prioritize tasks and monitor compliance year-round.
  4. Scalability: Scytale’s platform scaled with Peach Payments’ growth, supporting expansion across Africa without adding administrative overhead.
  5. Transparency and trust: A built-in Trust Center simplifies third-party due diligence and helps build confidence by giving prospects and customers direct access to compliance certifications.